1. Keys: Instructions for obtaining keys will be emailed to the guest prior to arrival. Should guests need to check in earlier than 3:00 PM, please contact a CMV agent to be sure the property will be ready for an early arrival. CMV will use its reasonable efforts to have the premises ready for Guest occupancy at check-in time, but cannot guarantee the exact time of occupancy.

1. Checkout Time: Check-out time is strictly enforced so that CMV has adequate time to prepare the property for the next guest.
2. Late Checkout: Guests that do not vacate the rental property by 11:00 AM (unless written prior arrangements have been made); a fee equal to the rental rate for one (1) day will be assessed to Guest(s).
3. Check out Procedure:
   • Completely vacate the premises and any parking or storage areas used by the Guest.
   • Leave all keys, remote controls, and property information in the unit on kitchen counter or dining table.
   • Leave all furnishings in the same condition as received. Housekeeping will take care of all bed linens.

1. Deposit: 50% of the total rental fee paid by credit card is required in advance to hold reservation. 
2. Balance Due: Balance must be received no less than 14 days prior to check-in. Upon receipt of reservation deposit, confirmation and directions to the unit will be forwarded to Guest. 
3. Method of Payment: Visa, MasterCard, Check, and Money Order Accepted. 

1. Fees:
   More than 60 Days: CMV will retain a $50.00 cancellation fee and return the remaining deposit to you.
   Less than 60 Days: If CMV is able to re-rent the property you reserved for all of the dates you reserved, then CMV will retain a $50.00 cancellation fee and return the remaining deposit to you. If CMV is unable to re-rent the property for all of the dates you reserved, then your deposit will be forfeited.
   Less than 14 Days: If Guest(s) cancel less than fourteen (14) days prior to their arrival date, the advance deposit will be forfeited.
   Exception: For reservations booked for July or August, no refunds will be made if cancellation is after May 1^st of the year of the reservation.
2. Notice: For a refund of monies, cancellation must be in writing and sent via fax or email and received 14 days prior to arrival date. No Cash Refunds Are Given!
   Mail:
   Clearwater Montana Vacations, LLC
   459 Electric Avenue
   Bigfork, MT 59911
   FAX: 1-866-864-4922
   EMAIL: Stay@ClearwaterMontanaVacations.com 
3. Refunds: No refunds will be given for the following:
   • For early departures (fewer days than reserved) 
   • Delayed arrivals
   • Reducing the number of nights reserved with less than 14 days notice
   • Rescheduling due to inclement weather.
     ** Guests are encouraged to purchase travel insurance. **

1.  All reservations that need date and/or property change 30 days or more prior to arrival date are subject to a non-refundable $50.00 rescheduling fee per change. 
2. Agent may review reservation changes that are done 29 days or less and at the Agent(s) own discretion may approve a rescheduling with a change fee at a rate of 50% of the advance payment.

1. Security Deposit Fees: In lieu of a security deposit, CMV requires all guests to purchase a $39 Security Protection Plan provided by CSA Travel. Guest(s) will be covered for any damages up to $1,000. Damage that is above $1,000 or that is deemed by CMV to not be of an unintentional nature, or if unit requires excessive cleaning, costs incurred will be charged to guest's credit card.  
2. Damages: The Guest will at the Guest’s expense and at all times maintain the premises, furnishings and appliances in clean and good condition and will surrender the same upon termination of this Agreement in as good a condition as when received. 

1. Seasons:
   • Peak Season: May 20^th thru September 20^th
   • Mid Season: April 1^st thru May 19^th and September 21^st thru November 10^th 
   • Winter Season: November 11^th - March 30^th 
2. Off-Season Holidays: 
   The following off-season holidays are subject to a 3 or 4 night minimum at the Peak Season rate.
   • Memorial Day – 3 Nights
   • Labor Day – 3 Nights
   • Thanksgiving  – 3 Nights
   • Christmas – 4 Nights
   • New Years – 3 Nights

• Accept the replacement property
• Reject the replacement property and receive a refund of all rents and fees paid for the rental property.

Guest(s) agree that Guest(s) choice between these alternatives will be Guest(s) sole remedy for any and all damages, liability, or inconvenience arising out of the double booking.

1. The following items must be complied with before check out or Guest(s) shall forfeit his/her security deposit:
   •  Dishes, Pots, Pans, Silverware, and Utensils must be washed; dried and put away (Do Not Leave in Dishwasher) and the stove/oven shall be left in a clean condition.
   • Beds do not need to be made.
   • Refrigerator should be left clean and free of food.
   • Windows and doors must be left closed and locked with the air conditioner on 78 degrees or heat on 55 degrees depending on the outside temperature.
   • Place all trash into garbage cans provided.
   • All litter and cigarette butts must be picked up from the yard, front and back, and placed in the outside garbage cans tied securely in trash bags. 
   • Property should be left neat and in order (same condition it was when Guest(s) arrived). 
2. Agent(s) will dust, vacuum, sanitize, and clean all towels and linens upon your departure. If additional cleaning is required, appropriate charges will be deducted from your security deposit. Guest(s) is responsible for any damage, abuse, excessive cleanup requirements, or loss caused by any member of Guest(s) party to the property or its contents during Guest(s) occupancy. Inspectors walk through each property after checkout to ensure the property is left in good order. Agent(s) will make that final determination of the necessity of any charges to Guest(s). 
3. Maid service and other cleaning arrangements during your stay are available for an additional charge.

1. Personal Property: Guest’s personal property and vehicles are not insured by CMV. CMV is not responsible for any loss or theft either inside or outside the units.
2. Travel Insurance (Trip Interruption Insurance): CMV offers CSA Travel cancellation/interruption insurance to every guest. CSA is authorized by the Oregon Department of Insurance. Once your payment becomes non-refundable, you may be able to receive a refund of rent, tax and all other fees if you purchased the insurance. For questions concerning the Travel Insurance, please call CSA directly at 1-866-298-6846. The premium paid for travel insurance is non-transferrable and payable with your initial deposit 

1. In case of emergency, without prior notice.
2. To make necessary repairs, alterations, improvements, supply necessary or agreed services, exhibit the premises to prospective or actual purchasers, mortgagees, Guests, workmen, insurance agents, or contractors.

• Hold over in possession after Guest(s) tenancy has expired
• Commit a material breach of any provision of this Agreement that according to its terms would result in the termination of Guest(s) tenancy; 
• Fail to pay rent as required by this Agreement, or 
• Have obtained possession of the Premises by fraud or misrepresentation. Any reservation made under false pretenses will result in forfeiture of advance payments and the party will not be permitted to check-in.